The website support consists of technical support, website building, training, website maintenance and custom programming. I started with db8 in 2005 after some experiments with Mambo CMS for websites and osCommerce for webshops.
He discovered the benefits of Open Source Software and started to help other companies and organizations with technical Joomla support:
Technical support (via Telephone, Skype or Email)
Training (mostly webmasters and website developers)
Solving problems with hosting, databases, web applications, hacked websites
Helping with integrations with other websites or payment gateways